Privacy Policy

This Privacy Policy explains how iAM360 collects, uses, stores, and shares personal information in connection with our website and coaching services.

This policy applies to information submitted through this website, direct communications, and service-related interactions.

Depending on your interaction with us, we may collect:

• Contact data: name, email address, phone number, and communication details.
• Inquiry and intake data: goals, lifestyle details, and optional wellness context that you voluntarily provide.
• Operational data: correspondence, support requests, and service history.
• Technical data: device/browser details, IP-derived approximate location, usage logs, and basic cookie/session information.

• Provide, personalize, and deliver coaching services.
• Respond to inquiries and provide customer support.
• Manage scheduling, billing, and program operations.
• Improve website quality, reliability, and user experience.
• Maintain legal compliance, safety, and fraud prevention controls.

Where applicable, we process information under one or more of the following grounds:

• Contractual necessity (to provide requested services).
• Legitimate interests (operations, security, service improvement).
• Consent (where you explicitly provide it).
• Legal obligations (recordkeeping and compliance duties).

We do not sell personal information. We may share information with:

• Service providers who support hosting, email, scheduling, and operations.
• Professional advisors (legal/accounting) under confidentiality obligations.
• Authorities when required by law, regulation, or lawful process.
• Successors in connection with a merger, acquisition, or asset transfer.

Our website uses basic cookies and local storage mechanisms for core site operation, session continuity, and performance diagnostics.

You may modify browser settings to refuse cookies, but some features may not function properly.

We retain personal information only as long as reasonably necessary for service delivery, dispute resolution, legal obligations, and legitimate business purposes.

We implement administrative, technical, and organizational safeguards. No internet or storage system is 100% secure, and absolute security cannot be guaranteed.

Subject to applicable law, you may request access, correction, deletion, portability, or limitation of certain processing activities.

To submit a request, contact legal@iam360.com. We may require verification before fulfilling requests.

Our Services are intended for adults and not directed to children under 13. We do not knowingly collect personal information from children under 13.

If you access our Services from outside the United States, your information may be transferred to and processed in the United States or other jurisdictions with different data protection laws.

We may update this Privacy Policy periodically. Material changes will be reflected with an updated date on this page.

Privacy questions: legal@iam360.com